Terms and conditions
Your visit to and use of this website, hereinafter referred to as i-xperts.gr, constitutes your unconditional acceptance of the following terms, which you are requested to read carefully and which apply immediately from your first visit to this website.
1. The intellectual property rights of the content (e.g. software, information, data) and services of the website i-xperts.gr that have been or may be uploaded to the internet by I-xperts and Creative (Oikonomidis Aim. Praxitelis - GEMI: 037670605000) are protected by Greek, European Union, and international copyright laws and belong exclusively to I-xperts and Creative or their respective rights holders. They are made available to visitors strictly for personal (non-commercial and non-profit) use. I-xperts and Creative makes every effort to ensure that the content and information displayed on the website are as accurate and truthful as possible; however, it bears no responsibility for their reliability, completeness, or timeliness and shall not be liable to users/members or third parties for any damage caused by their erroneous or inaccurate nature.
2. Any copying, distribution, transfer, modification, resale, creation of derivative works, or misleading the public regarding the actual provider of the website content is prohibited. Any reproduction, republication, uploading, announcement, dissemination, transmission, or any other use of the content by any means or medium for commercial or other purposes is permitted only with prior written consent from I-xperts and Creative or any other copyright holder.
3. The use of the i-xperts.gr website must be exclusively for lawful purposes and in a manner that does not restrict or prevent its use by third parties. The visitor is obliged to use this website in accordance with the law, good morals, and these terms, and must not engage in acts or omissions that may cause damage or malfunction, affect, or jeopardize the provision of services by I-xperts and Creative.
4. The names, images, logos, and distinguishing features representing I-xperts and Creative or third parties and their services are exclusive trademarks of I-xperts and Creative or third parties, protected by the relevant trademark laws. Their appearance on this website should in no way be construed as a transfer and/or grant of license and/or right to use them.
5. Linking this website to other websites through hyperlinks is provided solely for the convenience of users/members. I-xperts and Creative shall not be liable for any damage that may arise from the use of links to other websites, nor for any information included on those linked pages. I-xperts and Creative bears no responsibility for the content of the linked pages, nor for the security policies of other websites or the way they manage their electronic visitors.
6. I-xperts and Creative shall not be liable for any direct or indirect, positive or consequential damage suffered by users/members of its website, arising from unlawful acts of third parties (e.g. interception or decryption of codes and data), the spread of viruses or other similar elements (e.g. worms, trojan horses) during the use of the website, downloading of its content, or problems that may arise during computer use (e.g. data loss, etc.).
7. The user/member of i-xperts.gr understands and accepts that they retain sole responsibility to indemnify I-xperts and Creative and its partners for any legal dispute arising between them and third parties due to content they provide for upload, publication, or any other transmission through the services of I-xperts and Creative.
8. The user/member understands and accepts that I-xperts and Creative reserves the exclusive right to terminate the use of their access codes to its services and/or discontinue the availability of its content to users/members believed to have violated the letter and spirit of these terms of use.
9. I-xperts and Creative bears no responsibility for the communication of the user/member with third-party service providers advertised on i-xperts.eu, nor for any commercial transaction that may arise from their relationship.
10. I-xperts and Creative makes every possible effort to ensure the proper operation of its network. However, it shall not be liable for any interruption in the operation of its website and provided services. It does not guarantee that the pages, services, options, and contents will be provided without errors or that errors will be corrected. It is also not responsible for any loss of profit, business interruption, or professional disruption resulting from the inability to access this website.
11. I-xperts and Creative reserves the right to modify its website and to add, change, or remove any element and/or information included therein without prior notice.
12. It also reserves the right to amend these terms at any time.
PURCHASES FROM THE E-SHOP
For your online purchases through the integrated e-commerce system of our website (e-shop), registration as a member-customer of our company is required. During registration, we request only the minimum necessary personal information, as well as your business details in case an invoice is required. Your data is transmitted using SSL encryption (secured by GeoTrust), stored in a secure database, and governed by our Privacy Policy.
For purchases made with credit or debit cards, we cooperate with Alpha Bank as well as PayPal. Your payments are processed outside our website in the secure payment environment of the selected provider. Our company does not store any information related to your credit card, and under no circumstances will we request your card number or PIN. More information is available in our payment methods section.
REFUND POLICY
The products and/or services you purchase from us are quality-checked and tested for functionality before being listed on our website, and we guarantee excellent results. However, if you encounter a problem caused by a technical error, malfunction, or inability to install the software/program, we provide free technical support in order to identify and resolve the issue. If we are unable to resolve the problem, you have the right to withdraw and receive a full refund of the purchase amount within 60 days from the date of purchase.
In addition, you are entitled to a refund within 14 days from the purchase date if the product/service purchased does not meet the specifications/features described on our website. After the 14-day period, refunds are granted only if the purchased product/service has ceased to function or malfunctions and is covered by a warranty or a fixed-term technical support contract/agreement.
No refunds are provided for services that have already been purchased and used, nor for hosting packages, domains, or SSL certificates purchased for a minimum duration of 1 year.
TRANSACTION SECURITY
All card payments are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit SSL (Secure Sockets Layer). Encryption is a method of encoding information until it reaches its intended recipient, who can then decode it using the appropriate key.
Your access to the I-xperts and Creative website confirms that you have fully and sufficiently understood everything stated above and that you fully agree with these terms.